Service Change - Retention Policy (Hold Mail & Packages) Reducing to 30 Days (From 60 Days)
After review with the Traveling Mailbox Team, we have determined that less than 5% of all tasks are requested after 30 days. As a result, in order to maintain the integrity of our systems and service, we are taking the necessary step to reducing our retention policy of mail and packages to 30 Days.
We anticipate this change to begin on August 1st 2020 but we will build in a few months of wiggle room just in case it catches anyone by surprise.
At this time, we welcome your feedback and comments.