Printing Straight from TMB app issue with iphone 7, version 13.1.3

Stephen Kelsey shared this problem 6 months ago
Solved

I open scanned document. There is a banner above document that includes the icon that allows me to select print (it's a square box with the up arrow). This usually takes me to screen outside of TMB where I have many options to choose from, one of them is to print. It has been a couple of months since I last printed from TMB, and I know that iphone updated to IOS 13 since then. When I select this icon now, TMB shuts down. Possibly IOS 13 issue?

Comments (10)

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28

Hi Stephen,

We have been getting reports of this and we are investigating it. The issue appears to be a crash on the Share button.

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25

Our developer is aware and we are going to be working on this issue tonight and we will push out an update as soon as possible to address it.

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31

An update has been pushed out to Apple and we will notify everyone once it has been released.

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27

The latest iOS Version is out and should fix this issue. Please let us know if the issue persist.

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29

I updated this morning to version 13.2.2

This version does not solve problem.

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26

Stephen,

The correct app version should be 2.2.6 ... Can you clarify what is still happening? I have downloaded the latest version and it is working on my iphone.

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27

Hi Travis

I have TMB version 2.2.5. I click on the share icon and TMB shuts down.

Version 2.2.6 is not available yet for me to update the app. I am in Europe, so maybe Apple releases app updates on different days from U.S.

I will watch for 2.2.6

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24

Ok sounds good Stephen. It was just released this morning so there is most likely a delay. I think once you get the latest version, that will resolve your issues.

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25

Thanks for the quick fix of issue!

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28

Our pleasure Stephen!