Add the option to suspend the account for recurring travel

Todd Williamson shared this idea 8 months ago
DECLINED

I travel out of the country every summer, and I have used your service for the last three summers. During 9 months of the year I am at home in the US and don't need your service.

It would be nice to be able to suspend the account (and stop paying, or perhaps pay a nominal fee) and then reactivate it each year, rather than having to cancel the account and recreate it each year.

I would be willing to pay a fee if the address is kept, but that's not necessary for my use case (I would be happy to get a different address when I reactivate the account)

Comments (2)

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50

Disregard that Todd. I see you are only traveling a few months out of the year. Per USPS Regulations, we have to establish new information each time an account is closed or reopened. We did offer a reduced fee for awhile but unfortunately, not enough customers were willing to take advantage for us to put it in place permanently.

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51

I'm happy to do the forms over again, just want to avoid having to enter all of the information again. This year it even made me create a new userid for some reason (didn't have that problem the previous year).

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