USPS does not recognize the address entered on your website
700 Lavaca #1400-91754 Austin, TX 78701 This is the address listed on your website. USPS does not recognize this address, and will not change the address in this format. Brittany, your employee, informed me that this address format should work:
700 Lavaca STE 1400 PMB 91754 Austin, TX 78701 In order to change this properly, I had to call USPS directly. Their call center wait times are 30-45 min long. (!) I suggest that you change the address on your website to this format, or at least specific that members should use this address format when working with USPS. I mentioned this to one of your employees previously - but did not see the "idea" function until today.